Vendors suffer when they need to go through a setup process with large companies. Just as a major process is required to commission a new vendor from your side, your vendors are exposed to forms, learning new systems and tedious processes that often don’t make sense for what they are selling. The end result is that onboarding can take weeks or even months, with problems and coordinations along the way. And if there are any issues it is often challenging to get them resolved or to even know who to contact!

Benefits
Candex gives you the freedom to engage and pay the right vendors without regard to the administrative complexity. It is always easy to make a purchase, and you save your vendors and your colleagues enormous time and effort in onboarding.

In terms of pricing - when vendors are engaging through other methods like consolidators, distributors or marketplaces, the fees are considerably higher. For example, if you buy something on Amazon from a marketplace provider, the commission taken by Amazon is usually 12-15%. Candex commissions never exceed 3%.

Vendor Objections
The best way to avoid vendor objection is to tell them upfront that they will need to use Candex. Then give them the following reasons why this is a good thing:

• Similar pricing to a credit card transaction
• Avoids a setup process
• Only way to get paid
• Faster orders and payments

If all else fails, when you absorb the fee instead of forcing the vendor to do so, this almost always handles the objection.