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How to view payment status
Checking Purchase Order Payment Status:
Start by logging into the Candex platform with your credentials.
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Navigate to Order Feed:
On the left side of the page, locate and click on the "Order Feed" section.
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Select the Relevant Order:
Identify and choose the specific purchase order for which you want to review detailed information.
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View Order Details:
Once you've selected the order, click on "view" to access a more detailed overview.Within the order details, find the section related to payment. Click on it to delve into specific payment details associated with the order.
Right Side Panel Information:
On the right side panel, you'll discover comprehensive information regarding the various payment steps and the current status of the payment process. This section provides a detailed breakdown of the payment journey for better transparency and understanding.
For more help contact support@candex.com